Headline statistics

50 states
National virtual networkLicensed behavioral health clinicians nationwide
One referral
Coordinated accessConnects claimants to the appropriate disciplines
Five disciplines
One coordinated teamTherapy, psychiatry, psychology, neuropsychology, SLP
Clear updates
Coordinated documentationTimely communication with authorized parties
Coordination that drives recovery

When behavioral health affects recovery, coordination matters.

Behavioral health challenges are common after injury or trauma and can influence every stage of the recovery process. Without timely support and coordination, these challenges can lead to longer recovery timelines, missed treatment, and increased claim complexity.

We help address the behavioral and emotional factors that may slow progress, so claimants can stay engaged in treatment, achieve meaningful goals, and move forward with confidence.

Early behavioral health support can improve outcomes, reduce delays, and help claimants return to the life and work they value.

Delayed recovery

Untreated behavioral health symptoms can slow healing, reduce participation in care, and extend time away from work and daily activities.

Anxiety, PTSD, and emotional distress

Traumatic events can lead to anxiety, flashbacks, mood changes, and emotional overwhelm that interfere with recovery and daily functioning.

Chronic pain and post-concussion symptoms

Pain, cognitive difficulties, and other symptoms often overlap with anxiety and mood changes, making recovery more complex.

Return-to-work barriers

Emotional, cognitive, and behavioral challenges can affect focus, motivation, and confidence — making the return-to-work process more difficult.

Why case managers and TPAs partner with us

Why case managers and TPAs partner with Virtually CALM.

We simplify behavioral health coordination so you can stay focused on what matters most — supporting recovery and achieving the best possible outcomes.

Coordinated behavioral health access

One streamlined referral pathway to multiple behavioral health disciplines. We coordinate care across services so claimants get the right support at the right time.

National virtual support

Our virtual care model supports claimants across the country, reducing barriers related to location, transportation, and scheduling.

Reduced administrative burden

Clear communication, timely updates, and coordinated documentation keep you informed and your processes moving forward.

Behavioral health services we provide

Behavioral health services that support recovery.

Our multidisciplinary team provides evidence-based care tailored to the unique needs of injured individuals and the demands of complex claims.

Psychiatry

Evaluation and medication management for mood, anxiety, trauma, and other conditions.

Psychology

Individual assessments and therapy to address emotional, behavioral, and adjustment challenges.

Neuropsychology

Evaluation and treatment for cognitive, emotional, and behavioral impacts related to brain injury or trauma.

Mental Health Therapy

Evidence-based therapy to reduce symptoms, build coping skills, and support recovery.

Speech-Language Pathology

Evaluation and treatment for communication, cognitive-communication, and swallowing challenges.

Common situations we support

Common situations we support

Behavioral health challenges can impact recovery in many ways. Our team is experienced in addressing the issues that commonly affect injured individuals and their recovery journey.

PTSD after workplace or accident-related trauma

Emotional distress, hypervigilance, sleep disruption, and anxiety following traumatic events can interfere with recovery, treatment engagement, and daily functioning.

Delayed recovery after injury

When physical recovery plateaus, behavioral health factors such as depression, fear avoidance, stress, or emotional exhaustion may be contributing to slower progress.

Chronic pain with anxiety or depression

Pain and behavioral health symptoms often overlap, affecting motivation, sleep, participation in care, and overall quality of life.

Post-concussion and cognitive symptoms

Cognitive fatigue, memory issues, concentration difficulties, irritability, and emotional changes may persist after concussion or mild traumatic brain injury.

Return-to-work barriers

Emotional, cognitive, or behavioral symptoms can affect confidence, focus, communication, and readiness to return to work safely and successfully.

Treatment avoidance or disengagement

Some individuals withdraw from care, avoid appointments, or struggle to stay engaged in recovery after injury or trauma. Behavioral health support can help improve participation and continuity of care.

Questions case managers and TPAs ask

Practical answers about access, coordination, communication, and recovery support.

What happens after I refer a claimant?

After referral, our team coordinates intake and scheduling for the authorized behavioral health services requested. We work within the referral scope provided by the case manager, TPA, carrier, or treating provider.

How do you help when a claim has stalled?

Behavioral health symptoms can contribute to delayed recovery, missed appointments, treatment avoidance, fear of activity, sleep disruption, pain amplification, and return-to-work barriers. When behavioral health services are authorized, we provide care focused on the emotional, cognitive, and behavioral factors that may be affecting progress.

Can you support claimants who are difficult to engage?

Yes. Many injured individuals are hesitant to begin behavioral health care because of stigma, pain, anxiety, overwhelm, or uncertainty about the process. Our virtual model and trauma-informed approach are designed to make access easier and reduce barriers to participation.

Can services be coordinated across multiple behavioral health disciplines?

Yes, when authorized. Virtually CALM can support services such as therapy, psychiatry, psychology, neuropsychology, or speech-language pathology based on the approved referral and requested scope of care.

How will I know what is happening with the claimant’s care?

With appropriate authorization, we provide timely communication and documentation so the case manager or claims team can stay informed without having to chase updates across multiple providers.

When should a case manager consider referring?

A referral may be appropriate when behavioral health services have been identified or authorized due to emotional distress, delayed recovery, fear avoidance, sleep problems, cognitive complaints, difficulty engaging in care, or return-to-work barriers.

Let’s connect

A behavioral health partner that understands complex claims.

Virtually CALM works alongside case managers, TPAs, carriers, and recovery teams to support the emotional, cognitive, and behavioral factors that affect recovery. With national virtual access, coordinated documentation, and responsive communication, we help reduce barriers to care while keeping your process moving.

Let’s explore how we can support your claimants and your team together.